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Bluewolf News
Key skill sets for capturing the booming enterprise mobility market
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IT solution providers need a fairly broad set of skills to tap into the range of enterprise mobility demands. Read up on the skill sets that channel firms are obtaining to bolster their mobility practices.

 
Bluewolf News
Salesforce.com Is Bringing Greater Analytics Functionality To Mobile Devices
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Salesforce.com revealed three new capabilities Wednesday that will extend Wave, the CRM giant's recently released cloud analytics platform, to mobile devices.

The upcoming Wave release, set to go live in March, focuses entirely on mobile innovation with features designed specifically for smartphones that allow users to access, integrate and visualize data generated by Salesforce and partner applications, Stephanie Buscemi, senior vice president of Salesforce analytics cloud, told CRN.

 
Bluewolf News
Bluewolf Announces AppealsTrak, a Salesforce Fullforce Certified Solution for Unemployment Insurance

Bluewolf’s Public Sector Accelerator Bolsters Speed, Visibility, and Compliance for the Unemployment Insurance Appeals Process 

 
Bluewolf News
Salesforce.com Is Bringing Greater Analytics Functionality To Mobile Devices
CRN Logo

Salesforce.com revealed three new capabilities Wednesday that will extend Wave, the CRM giant's recently released cloud analytics platform, to mobile devices.

The upcoming Wave release, set to go live in March, focuses entirely on mobile innovation with features designed specifically for smartphones that allow users to access, integrate and visualize data generated by Salesforce and partner applications, Stephanie Buscemi, senior vice president of Salesforce analytics cloud, told CRN.

 
Bluewolf News
Salesforce.com's Revamped Partner Program: New Tier Calculations, Training, Annual Fee
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Salesforce.com is revamping its channel program by changing the criteria by which consulting partners qualify for advanced tiers and adding new training levels for specific technologies. The CRM leader is also for the first time implementing an annual program fee it will charge its partners.

Greg Kaplan, chief revenue officer at New York-based Bluewolf, a global Salesforce.com partner, told CRN the program changes represent the kind of innovation Salesforce.com brings to the market.

 
Bluewolf News
Why companies wrestle with the 360-degree customer view
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Technology has made it possible for companies to collect massive amounts of information about customers -- from location, to social media interactions to buying preferences. Most companies now know they need to have what's known as a 360-degree view of their customers to provide a better, more seamless customer experience. This involves adopting customer experience management best practices to track, oversee and organize every interaction with each customer.

 
Bluewolf News
18 Chief Marketers Who Put the "Excel" in Excellent
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The marketing industry is alight with talent. Creative thinkers, innovators. The Direct Marketing News 2015 Marketing Hall of Femme honorees stand out among that talent as exceptional. This group of extraordinary female marketing chiefs has risen to the apex of the profession as insprirational leaders and champions of customer-centric marketing.

 
Bluewolf News
Marketing in 2015: make the customer experience count
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In the modern, connected world, nearly every company is working towards a digital frontier of meaningful customer experiences across all channels. As we charge into 2015, it’s imperative that marketers realise that the customer journey is an integrated, enduring experience that needs to evolve as the customer interacts with your brand – from in-store, to mobile, online, email, sales and support.

 
Bluewolf News
Why IT Should be Skeptical of 'Facebook at Work'
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When Facebook burst onto the scene nearly 11 years ago, it was battling for a position in the new Internet medium called social networking. All it had to do was beat MySpace and a few other lesser-knowns at their own games, and it did so quickly and effectively.

 
Bluewolf News
9 Business Intelligence and Analytics Predictions for 2015
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What's ahead for business intelligence and data analytics in 2015?

When we asked analysts, forecasters and pundits for their predictions for the most relevant business intelligence and analytics trends for 2015, they came up with a host of topics, including mobile maturity, Hadoop growth, better text analysis and incorporation of the Internet of Things (IoT) into analytics.

Here is what they saw as they gazed into their crystal balls.

 

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