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in the spotlight.
The Elastic Workforce Report finds that IT outsourcing is becoming more popular with startups and enterprise companies alike.
Companies are turning increasingly to IT outsourcing as a means of supplementing and, in some cases, replacing internal hires. Cloud computing is partially driving this growth, as more companies use applications from the likes of Salesforce, Google and Workday.
A new attitude to vacation policy has been gaining popularity in the tech world: unlimited time off for employees, as long as they get their work done. Yahoo Finance featured Bluewolf, among other tech companies, that make up the vanguard of this trend.
Siliconrepublic.com featured our infographic on Social Customer Service. Social customer service is the next battleground in customer service competition.
Social networking is driving new trends in the workplace. Bluewolf's #GoingSocial program is a case example of how social media can transform internal collaboration and empower employees.
If your customers are talking about you on social media, you need to be there to interact with them. Expect social customer service to be the new arena for customer service competition.
Social media is the next battleground in customer service as empowered customers take to Facebook and Twitter for service issues and to voice their opinions.
Millenials already make up 25% of the workforce, and employers have to consider new ways to maintain employee engagement among a workforce that doesn't respond to the same motivators as its predecessors. Bluewolf's gamification of internal social sharing is a case example of successful innovation in energizing a Millenial workforce.
Social media giants are losing value due to the transition to smartphones—take Facebook's disastrous IPO, for example. But while privacy and cultural issues have created a new breed of "anti-social" (not necessarily "antisocial") activists, business is seeing an explosion of structural innovation from going social.
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Upcoming Events
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Bluewolf Beyond: Green, Grow, Renew your Accounts
When: Wednesday, June 5, 6:00pm
Where: Denver
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Customer Company Tour New York
When: Friday, June 14, 12:00pm
Where: New York
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Dreamforce 2013
When: Monday, November 18, 8:30pm
Where: San Francisco
