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Bluewolf News
Empower Your Agents with the Right Kind of Knowledge

Bluewolfer Bob Furniss shares the value of giving your contact center agents the right knowledge to succeed.

 
Bluewolf News
Tech-Savvy College Hires Bring Integration, Communication Challenges to IT workplaces

Training methods tailored to the latest generation of IT workers help ease the transition.

 
Bluewolf News
Why Your CMO May Spend More Money on the Cloud Than Your CIO

People usually equate CRM applications with enabling their sales team, but it could become the integration point for dozens of related processes.

 
Bluewolf News
New Partnership Announced. Bluewolf CEO Weighs In

Kevin Roberts from FinancialForce.com sits down with Bluewolf's Eric Berridge to discuss their new global partnership.

 
Bluewolf News
Bluewolf Adds FinancialForce as Strategic Partner

Bluewolf bolsters it's back office consulting service with a strategic global partnership with FinancialForce.com.

 
Bluewolf News
Companies Warned on Social Media: Engage Staff First

Organisations which want to more closely engage with clients on social media first need to ensure their staff are properly engaged or risk missing out on the benefits...

 
Bluewolf News
Bluewolf and FinancialForce.com Announce Global Partnership

Industry leaders team up to eliminate borders between the front and back office companies embrace cloud applications to improve responsiveness, and profitability.

 
Bluewolf News
Six steps to global cloud success

Six steps to ensure your global cloud transformation is a success.

 
Bluewolf News
KPIs: Monitoring VAR business metrics for a better bottom line

Enterprises are looking to key performance indicators (KPIs) to measure their success, and the success of their clients.

 
Bluewolf News
3 Steps To Socialize Your Customer Relations

Social is an essential part of every successful CRM program. It’s about listening and learning to develop two-way communications that can foster relationships with your customers. Here are three ways to take your customer service social.

 

 

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