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Bluewolf News
Why Customers Stay...or Stray
customer service

This year salesforce.com unveiled their new focus, to be a "customer company." This means enabling a consistent (and pleasant) customer experience across all touchpoints. But as Bluewolf's Eric Berridge notes, "technology just the enabler."

 
Bluewolf News
SaaS Is Changing the CIO's Role for Good
cloud consulting

The role of the CIO is moving away from go-live objectives and system stability, and towards better adoption and governance. 

 
Bluewolf News
Driving engagement and a social business: it's child's play with gamification
gamification

Many are looking to gamification to increase employee engagement, and seeing rewards in productivity, performance, and service. 

 
Bluewolf News
IT Jobs Market Reflects Technology Trends
IT hiring trends

Cloud computing, mobile technology, and business intelligence (BI), are leading the tech media markets this year—with IT hiring in these fields following suit. 

 
Bluewolf News
Playing for Points and Staff Attention
gamification

The latest trend of mixing training with gaming is having positive results for staff engagement and learning.

 
Bluewolf News
Hottest IT Skills in 2013 – Cloud, Mobile and BI

While cloud computing technologies stay in high demand in 2013, there remains a shortage of qualified professionals. 

 
Bluewolf News
Cloud Consultancy Cloud Sherpas Makes Pair of Acquisitions
cloud services

Cloud Sherpas, a competitor of Bluewolf, acquires Innoveer Solutions and Navigis. 

 
Bluewolf News
Cloud, mobile and BI skills to lead technology hiring in 2013
IT hiring trends

IT hiring in 2013 will focus on jobs involving cloud computing, mobile technology and business intelligence, said staffing professionals.

 
Bluewolf News
Oracle to buy Eloqua – the Broader Implications
marketing automation

Yesterday, Oracle announced its intention to purchase Eloqua for approximately $871 million (USD). Oracle, a purveyor of ERP application software, database software and computing hardware would acquire a firm that specializes in Marketing automation software. 

 
Bluewolf News
Why Oracle Bought Eloqua, and What it Means for the Market
marketing automation

December 20, 2012, 3:59 PM — Oracle surprised many tech industry observers by announcing Thursday it would pay US$871 million for marketing automation software vendor Eloqua.

 

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